Returns and refunds

If your product arrives damaged, defective or not as described, message us on WhatsApp within 14 days of delivery with your order ID and a photo or short video.

What we do

We arrange a replacement or a full refund. For prepaid orders, refunds go back to the original payment method within 5–7 working days after approval. For cash-on-delivery orders, refunds are sent by UPI or bank transfer.

Not eligible

Items that are used, damaged by misuse, or missing parts, and personal-care items once opened, unless they arrived defective.