Privacy Policy

1. Introduction

Welcome to UrbanKeeps.com (“Urban Keeps,” “we,” “us,” or “our”), a website operated by Cloud Nest LLC, located at 30 N Gould St #41124, Sheridan, Wyoming 82801, USA.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or otherwise interact with our services.

By using UrbanKeeps.com, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We may collect the following information when you use our website:

  • Personal details: Name, billing/shipping address, phone number

  • Payment details: Credit/debit card information or payment account details (processed securely via our payment providers)

  • Account information: Login credentials if you create an account

  • Communications: Messages, reviews, or inquiries you send to us

B. Information Collected Automatically

When you visit our site, we automatically collect:

  • Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages

  • Cookies and tracking technologies: Used to enhance your browsing experience and analyze website performance

C. Information from Third Parties

We may receive information from third-party services (e.g., payment gateways, analytics tools, or social media platforms) in accordance with their privacy policies.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations, shipping updates, and customer support messages

  • Improve our website, products, and customer experience

  • Manage your account and preferences

  • Send marketing communications (only if you have opted in)

  • Comply with legal obligations and prevent fraudulent activities

4. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Service providers: For payment processing, order fulfillment, shipping, analytics, and marketing assistance

  • Legal authorities: If required by law or to protect our rights and customers

  • Business transfers: In case of merger, acquisition, or sale of assets

All third parties are required to protect your data in accordance with applicable privacy laws.

5. Cookies and Tracking Technologies

Urban Keeps uses cookies and similar technologies to:

  • Remember your preferences and shopping cart contents

  • Measure and analyze traffic and usage patterns

  • Provide personalized recommendations and marketing

You can manage or disable cookies in your browser settings, but doing so may limit site functionality.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal data

  • Withdraw consent to marketing communications

  • Request data portability

  • Object to processing for legitimate reasons

To exercise these rights, please reach out to us using the contact information below.

8. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

As a U.S.-based business, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure adequate protection for such transfers consistent with applicable privacy laws.

10. Children’s Privacy

Urban Keeps does not knowingly collect or solicit personal information from individuals under 13 years old. If we learn that a child has provided personal data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new “Effective Date.” We encourage you to review this page regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Cloud Nest LLC
30 N Gould St #41124
Sheridan, Wyoming 82801, USA